![]() It took 7 minutes in the tiny microwave to cook 1 serving of eggs. Offerings are limited to 2 waffle machines (whole grain, tasted like cardboard), cold cereal, breads and toaster, and some deep frozen, microwave them yourself, cheese eggs. The counter was a mess, and the floor was sticky. Because they use hard plates and silverware, people do not clean their tables when done each day, tables were full of dirty dishes, and it was hard to find a place to sit. Hilton proclaims a "healthy" breakfast, using this as an excuse to strip the offerings down to bare minimums. the breakfast was a significant negative for us, such that we will not return. There were only 4 chaise lounges, made from an uncomfortable, slippery hard plastic material, in keeping with the ultra-modern motif. We experienced 2 negatives during our 4 day stay: - The pool area furnishings are sparse. Attractive, modern furnishings, efficient storage space, very nice privacy curtain between the bed area and suite sitting area. It leans more toward an extended stay hotel, with the full size fridge and kitchenette. My dogs and I had an amazing stay and I would definitely book here again.This is a new concept by Hilton, and the suite rooms are very nice. There was a vending machine and ice machine on the floor that I was on. Oh, and even the stairwell was nicely lit, wide & spacious and carpeted. I had the pleasure of being checked in and out by Amy Lynn who was very friendly and professional. I had to grab and go as I didn't have much time, but the options available made it easy to do so. Breakfast was served early (6am I think) and had a wonderful variety. I used their 24hr business area and printed some local trail maps, so helpful as my phone was acting up. Full sized microwave, dishwasher, fridge with freezer, plates, glasses, mugs, utensils, even paper towels plus more! Also love the easy scan entry, no fumbling around with sticking the key cards into door slots! The back has a nicely lit patio with BBQs and I think a fire pit (I didn't have enough time to take advantage of that). The TV is a nice clear Panasonic and huge and there's more than enough lamps and lighting. There's plenty of towels, and toiletries. I can't say enough good things about this hotel, the beds are comfortable, there's so much counter and table space with a roll out table and the office chair is so comfortable - I wish I had that chair in my office, the bathroom is clean and I love how the shower is a roomy stand up shower and the drainage is great. This is my second time staying here and my first time staying here with my dogs (another plus, they are dog friendly with a dog area and poop bags). It's modern, clean, spacious and has everything you need. This is the best hotel I have stayed in in Erie. Hilton will also be notified of all this. There was something spilled in the main Guest Lobby area that ran from the front desk all the way to the pool area and was not cleaned up-this place was horrible! Breakfast did not have enough food for registered hotel guests-no coffee, no bread, no seating and housekeeping staff were smoking cigarettes right outside the front door-I mean I could not believe all of this was happening under one roof! Never once was any kind of management on site. It was scary! Asked to please move, yet the next room was just the same-we were so disappointed as this is a new hotel and we are Hilton Honors members. The room had a huge fruit punch stain on the carpet along with other stains and the pillows on beds looked liked someone had just slept there. Tried to check in to this hotel under our reservation at 4:15PM-the front desk said we could not check in yet as they did not have enough towels-Huh? We waited until 5PM to get into the room. Go to the Sheraton Erie Waterfront Hotel instead of this place. ![]()
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